Get in Touch With Us

If you have a question about our reviews, spotted something that needs updating, or want to share feedback about any of the casinos we cover, this page explains how to reach us and what happens next.

How to Contact Us

Email is the best way to get in touch. Every message is read by a member of our editorial team, and we aim to respond within two working days. Write to us at [email protected]

To help us get back to you faster, please include a brief description of your enquiry in the subject line. The more detail you provide upfront, the more useful our reply can be.

What We Can Help With

We receive messages on a wide range of topics. Below are the most common reasons people reach out to us:

• Questions about our casino reviews — If you are unsure how we assess and rank casinos, or want to know more about a specific operator we have covered, get in touch and we will explain our process.
• Corrections and factual updates — Our team works to keep bonus details, payment information and casino features accurate for Australian players. If something looks out of date, we want to know.
• Content suggestions — Have a topic you would like us to cover, such as a specific payment method, a type of bonus or a game category? We genuinely consider reader input when planning new content.
• Partnership and commercial enquiries — If you represent an online casino or a related business and wish to discuss how we work with operators, please introduce yourself and outline your proposal clearly.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention this in your message. We will point you towards appropriate support services available in Australia.
• Technical issues — If a link is broken, a page is not loading correctly, or something on the site is behaving unexpectedly, let us know and we will look into it promptly.

What to Expect After You Write to Us

When your message arrives, it is reviewed by a real person — we do not use automated responses as a replacement for genuine replies. Our target turnaround is two working days. During particularly busy periods this may stretch slightly, but we always follow up.

If your enquiry relates to a time-sensitive matter, such as a bonus term that appears to have changed or an inaccuracy that could mislead a reader, please flag that in your subject line so we can prioritise accordingly.

About Our Editorial Team

Our reviews and comparisons are researched and written by a dedicated team with a focus on the Australian online casino market. Content on this site is overseen by Orson Cavanagh and reflects independent editorial judgement. Commercial relationships with operators — where they exist — do not determine how casinos are ranked or written about. Our coverage of non-GamStop casinos follows the same standards as everything else on the site.

We cover offshore casino operators that accept Australian players, and we do not endorse any operator that we have not independently researched. If you believe an operator listed on our site does not meet the standards we claim to apply, please write to us with the specifics and we will investigate.

A Note on Responsible Gambling

Online casino gambling in Australia carries real financial risk. Our site is intended for adults aged 18 and over who are making informed comparisons — not as encouragement to gamble. If you have concerns about gambling behaviour, please reach out to a dedicated support service. The National Gambling Helpline is available around the clock on 1800 858 858, and online support is available through Gambling Help Online at gamblinghelponline.org.au.

We take these issues seriously. Any message we receive that touches on responsible gambling is treated with care, and we will always try to provide a useful and sensitive response.

Staying Up to Date

The Australian online casino landscape changes regularly — bonus offers are updated, payment options shift and new operators enter the market. We review our content on a rolling basis, but reader feedback is one of the most reliable ways we catch things that have changed. If you notice a discrepancy between what we have published and what a casino is currently offering, please let us know. Include the name of the casino and a brief description of what has changed, and we will verify and update as needed.

Thank you for visiting. We look forward to hearing from you.